SMBs are putting social and mobile tools to work, according to new data released by BIA/Kelsey. The survey, conducted among 568 SMBs during July, found that 72% are using social media to promote their businesses, with 66% reporting “extremely” or “very” high levels of engagement with their customers. Roughly half of those surveyed have a Facebook page for their business, while 1 in 4 have a Google+ Local page. (more…)
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